For more information or to make a booking01257 425 550 email@example.com
The information do we collect about you
We collect information about you when you use this website, and when you contact us by email, post or phone with an enquiry, to make a booking, to request information and if you request one of our products or services. Website usage information is collected using cookies.
The law on data protection
The law on data protection sets out a number of different reasons for which a company may collect and process your personal data.
In specific situations, we may collect and process your data with your consent.
For example, when you tick a box to receive marketing emails about services, workshops and booking availability.
In certain circumstances, we need your personal data to comply with our contractual obligations.
For example, if you place a booking with us we will collect your school address or venue location and contact details including a phone number so that we can visit and deliver a workshop and contact you with any booking queries.
In specific situations, we require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedom or interests.
For example, we may use your past booking history to send you or make available personalised offers.
How we use the information about you
We will use information about you to provide the information, products or services you have requested, administer your booking, maintain our records. If you agree, we will also email you marketing information about other services including workshops we think may be of interest to you in the following academic year and about availability of workshops. We will not share your information for marketing purposes with other companies.
We would like to send you information about products and services including workshop availability. If you have consented to receive marketing, you may opt out at any time. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted via email for marketing purposes, please email and inform us at: firstname.lastname@example.org.
Access to your information
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at: email@example.com.
If you feel that your data has not been handled correctly, or you are unhappy with our response to any requests you have made to us regarding the use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office by calling 0303 123 1113 or go online: www.ico.org.uk.
How long we keep your personal data
Whenever we collect or process your personal data, we’ll only keep it for as long as is necessary for the purpose for which it was collected.
At the end of that retention period, your data will either be deleted completely or made anonymous, for example so that your personal details are not available and so that general information can be used in a non-identifiable way for statistical analysis and business planning.
When you make a booking with us or request further details we’ll keep the personal data you give us for up to three years so we can comply with our obligations to you and check what services or workshops we have previously offered you.
If you have not made a booking or requested a service in the last three years we’ll contact you via email to ask whether you want us to continue to contact you and send you marketing material. Unless you reply to say ‘yes’, we will delete or anonymise the personal data associated with the booking or service.
All booking form information that is no longer needed for the purpose it was intended will be deleted within six months of the booking taking place if not before.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
This page was updated on 8th May 2018
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